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Thanks for shopping at Hempsy!

If you are not 100% satisfied with your purchase, you may request a full refund on the purchase price within 30 days.  We will happily replace or refund any product you are not entirely satisfied with; or if what you received was damaged or defective.  We’re here to help!


Please email us at

Provide a brief description of the issue, good contact info and your order number.

We will contact you within 24 hours to help solve the problem.

If you purchased our product through a Hempsy distributor or retailer, please go to the original purchase location for any return or exchange.

For additional help, please call: 512-761-3223